Contact Us
Get in touch
In your exploration of Aesthetic devices, if you have any questions or needs, Sol Medical is always here for you. We look forward to working with you to build a brilliant Aesthetic business.
Global Operations Center
United States
Address
1942 Broadway St. STE 314C, Boulder
Monday – Friday: 9:00 – 20:00
Saturady: 11:00 – 15:00
United Kingdom
Address
61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Monday – Friday: 9:00 – 20:00
Saturady: 11:00 – 15:00
Bangkok
Address
Rama IX Soi 41, Suan Luang
Monday – Friday: 9:00 – 20:00
Saturady: 11:00 – 15:00
Hong Kong
Address
98 Argyle Street Ho Man Tin
Monday – Friday: 9:00 – 20:00
Saturady: 11:00 – 15:00
Frequently asked questions
What is the difference between new and used devices?
New devices are brand new and come with a full warranty, while used devices have been previously owned but are still in good condition. Used devices can be a more affordable option for those looking for quality equipment at a reduced price.
Is shipping available for all products?
Yes, we offer shipping for all products listed in our store. Depending on your location, shipping costs may vary, but we strive to provide economical shipping options for our customers.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through reputable partners.
What is your return policy?
While most devices are non-returnable due to hygiene reasons, we offer a satisfaction guarantee period during which you can contact us with any concerns or questions.
Can I change the shipping address after placing an order?
Please contact our customer support team as soon as possible to request a shipping address change.
How do I redeem a discount code?
Enter the code in the designated field during checkout. The discount will be applied to your order total.
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